Looking for great personalities your customers will enjoy? Call today for energetic and outgoing customer service professionals from Randstad!
“…often the need for customer service is often the result of a poor customer experience!” (see full article below)
See below for quality Customer Service Professionals ready to make a positive impact on your business!
Customer Service Representative
Availability: Temp-to-Hire, Direct Hire
Salary Requirement: $30,000
· Experienced customer service representative with over 5 years of experience.
· Proficient Microsoft Suite, Word, and Excel.
· Handled more technical calls such as tax return / banking inquiries and adjustments.
· This candidate is professional and well spoken. With great communication and problem solving skills as well as experience handling collections calls.
· A professional reference stated, "They are efficient, understanding, and reliable."
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Customer Service Manager with Manufacturing Experience
Availability: Direct Hire
Salary Requirement: $50,000
· Sixteen years’ warehouse experience; moved his way up from an assembly worker into a customer service and account management role, two years’ experience as a Call Center Manager overseeing thirty call center representatives
· Assist with updating and deactivating clients account information, monitors phone queue, coaches and counsels phone staff
· Acts as a liaison between the customer and the company technical departments to assist with customer requirements.
· Handled and resolved complicated customer requests, questions, and problems regarding service, products, orders, and account information.
· This candidate’s reference said “he handles all problems efficiently, remains calm and is able to stay focused in a fast-paced environment.”
· This candidate is looking for an opportunity on Long Island NY in a customer service role/management role where he can use his background to positively influence his company.
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Customer Service Representative
Availability: Temp, Temp-to-Hire, Direct Hire
Salary Requirements: $30,000
· About 8 years of Customer Service Experience in both call center environments as well as retail, taking about 98 calls in her last position.
· Has experience in Customer Service Sales as well as experience training new hires in the customer service environment.
· Handled high volumes of Data entry regarding customer orders and accounts. Also researched, and resolved accounting and billing problems when needed.
· “Always a hardworking employee, wanting to help and assist the customer’s needs as best as possible. Was willing to go above and beyond, including driving our products to one of our clients when they weren’t received on time. This candidate truly wanted to give the customers the best service possible.” – Senior manager
· This candidate is looking to further her customer service experience and continue to make a difference in a changing and evolving company where she can also grow and excel.
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Customer Service Representative
Availability: Direct Hire
Salary Requirement: $45,000
· Professional Customer Service Representative with ten years’ experience in customer service primarily in a collections role.
· Assist attorneys with the preparation of account history, stipulation and account agreements for court.
· Responsible for the telephone contact and follow up collection efforts on high revenue delinquent accounts.
· Prevented high impending losses and increased business profitability by negotiating and management of scheduled collection campaigns resulting in a consistent 1.5 million recovery rate in a billing cycle.
· Reduced overall loan losses by 65% over a 12 month period equating to an $18 million benefit to operations.
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Customer Service Team Lead
Availability: Temp-Hire, Direct Hire
Salary Requirement: $40,000
· Manage order process including allocation to customer requirements and generate deliveries to the warehouse management system.
· Process and manage EDI orders and interface with the EDI department and sales to resolve order issues.
· Responsible for supervising a staff of 8-10 customer service reps.
· Processed customer orders, returns and reports in SAP, and set-up new accounts in salesforce.com.
· Proficient in Microsoft Word, Microsoft Excel, Word Perfect, Outlook, Internet Explorer, Multi-line phone systems, Switchboard, Q.A, SAP, EDI, EDS, ACD Software.
· One of the candidate’s professional references quoted, “She was extremely detail-oriented and was a pleasure to have in the office.”
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Customer Service Representative
Availability: Temporary, Temp-to-Hire, Direct Hire
Salary Requirement: 35,000
· Degree in Marketing, Bilingual in English/Spanish
· Over 7 years of experience in Customer Service/Admin Support
· Worked with confidential files pertaining to employees
· Maintained and grew accounts, experienced with client relations
· Experience with collections and preparing monthly reports utilizing Microsoft Excel
· Located in Bay Shore looking to stay local in the Suffolk County area
· Her last employer stated "she approaches every task with a positive attitude - a very adaptable and reliable employee"
https://www.linkedin.com/pulse/20141119230445-19577932-it-s-time-to-pivot-customer-service?trkInfo=VSRPsearchId%3A1067854501439553459119%2CVSRPtargetId%3A5940965084346982400%2CVSRPcmpt%3Aprimary&trk=vsrp_influencer_content_res_nameRegards,
Diana Berlingieri
Staffing Consultant
Randstad US
300 Broadhollow Road
Suite 102W
Melville, NY 11747
T 631.427.1096
F 678.589.8043
www.randstadstaffing.com
Our Direct Hire placements come with a Guarantee!
Randstad is the #1 Office & Administrative staffing firm in the US, with multiple offices in almost every State. Contact us today to ensure you’ve interviewed the best talent in the market!
www.us.randstad.com
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