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Have a Position That’s Been Open for a While? Let Randstad Fill it in No Time!

“8/10 respondents surveyed cited workforce capability as being either ‘important’ or ‘very important’ in the year ahead, indicating the demand for skills that is driving a trend toward greater use of hourly, contingent, and contract workers.” (full article below)

Below are Customer Service Professionals eager to hit the ground running with your company!

Customer Service Representative– 00005844058

• Answered 50-75 inbound calls daily from existing and potential customers.
• Assisted clients with problem resolution. ( Trouble shooting, order shipments, product replacements)
• Organized weekly sale reports. Proficient in Word & Excel. ( Scored 83% on both Word & Excel Assessment test)
• Oversaw account test distribution and performed data entry as needed.

This candidate’s reference said:
“He’s a team player with true leadership schools. Any employer would be lucky to have him.” – Customer Service Manager
Salary Requirements: $15/Hour

Customer Service Representative/Account Manager – 00005352959

• Received incoming phone calls and emails from customers in assigned  territories
• Contacted customers to provide status of orders
• Processed sales orders and requests for quotations for the Government , U.S Army and Navy as well as industrial customers
• Contacted new clients for payment and shipping instructions via phone and email
• Communicated with customers overseas via phone and email in German, French, Spanish

This candidate’s reference said:
“She was such a pleasure to work with.  She spoke so well with customers and I would highly recommend her in any customer service role.” – Customer Service Manager
Salary Requirements: $40,000

Customer Service Coordinator– 00005842886

• Extensive knowledge of departmental logistics and personnel
• Assisted Training Director in the preparation of numerous documents used to train newly promoted employees
• Team leader for the identification and implementation of changes designed to increase the quality and quantity of production
• Streamlined office procedures to increase efficiency and effectiveness
• Inspected personnel activities to ensure compliance with policies and directives

This candidate’s reference said:
“She was responsible for keeping our customer service department running efficiently and in an organized manner. I never had to worry about a thing while she was there.” – Vice President
Salary Requirement: $30,000

Customer Service Representative– 00005854554

• Troubleshoot devices and resolve issues
• Managed weekly inventory
• Handled difficult customers in escalated situations
• Assisted with various clerical duties
• Proficient in Word, Excel, and PowerPoint

This candidate’s reference said:
“She was very quick to lend a hand with any customer complaints and worked diligently to resolve the issue.” – Customer Service Supervisor
Salary Requirement: $32,000

Customer Service Representative– 00005827685

• Handled 200 plus outbound calls a day in the collections industry
• Has experience using, training, and troubleshooting for “InContact” (company dialer) 
• Responsible for growing and maintaining accounts as a sales manager
• Comfortable getting in front of clients and in order to build relationships and provide maximum level of customer service

This candidate’s reference said:
“He has great customer service skills and is able to provide customers with feedback confidently and efficiently without escalating the call to upper management” – Customer Service Manager
Salary Requirement: $15/Hour

Call Center Representative - 00005842489

• Has experience handling both inbound and outbound phone calls in a high volume call center
• Answered calls on a queue system and handled 40-45 calls a day
• Provided follow up calls to customers to ensure satisfaction
• Ability to professionally articulate with customers and solicit payments over the phone
• Documented all conversations in proprietary software system

This candidate’s reference said:
“She has a great deal of integrity and truly cares about the impact she has with our customers.” – Call Center Manager
Salary Requirement: $12/Hour




http://staffingtalk.com/employee-engagement-and-retention-a-high-priority-problem-for-employers 
Diana Berlingieri
MC Staffing Consultant

Randstad US
300 Broadhollow Rd, Ste 102w
Melville, NY 11747
T 631-427-1096
diana.berlingieri@randstadusa.com
www.us.randstad.com