Job openings for you!!

Last chance to get ‘em before they’re gone! Randstad’s Competition for Candidates Guides are going fast! Call your Randstad Consultant today and get your FREE copy!

“…more than 68% of office and administrative hiring managers say it takes longer to hire than previously…”

“…the potential for growth is a huge motivational difference-maker. Talented people generally want to advance in an organization…”

“48% said work-life balance was the most important driver to stay with an employer, followed by pay and flexible working arrangements…”

See below for Customer Service Professionals ready to make a positive impact on your business today!

00006024953
Call Center Manager
Availability: Direct Hire
Salary Requirement: $70,000
·         Seasoned professional with eight years experience in call center management. Managed operations of a large multifunctional contact center with sites in the US and Canada.
·         Coached and mentored supervisors on effective coaching techniques, handling difficult personnel issues, motivating team members and using both quantitative and qualitative metrics to evaluate performance.
·         Codified and communicated quality metrics and KPIs. Facilitated training and coaching to foster continuous improvements in the customer experience and ensure compliance with SLAs.
·         One of their references stated they were a “Motivated and driven self-starter. Who developed and motivated high performing employees”
·         Proficient in Word, Excel, PowerPoint, Outlook, SAP-ERP, ACT, AS400, Avaya BCMS, VIM, Verint Impact 360, Witness Solutions, Access, Hyperion Explorer, Visio and SharePoint.



00005963088
Customer Service Representative
Availability: Temp to Hire
Salary Requirement: $30,000
·         Customer Service Representative with 5 years of experience
·         Experienced in high volumes of calls (150+) & customer inquiries via phone & e-mail, resolution and follow-up of customer issues
·         Knowledge of and experience with CRM software and Queue Systems
·         This candidate’s reference said, “She is a quick learner, who takes the initiative in finding innovative ways of performing all aspects of her position in a timely & productive manner”.
·         Extensive knowledge in technical assistance, set up and installation 

00004987763
Customer Service Team Lead
Availability: Direct Hire
Salary Requirement: 35,000
·         Four years of experience as a call center customer service representative.  One year of experience overseeing and managing other call center reps.
·         Promoted to Team Lead role after a few months at her current role
·         Experience with both inbound and outbound sales calls
·         Responsible for order taking, data entry, training of other agents, billing transactions
·         Effectively provided great customer service skills that directly influenced increase in sales and productivity
·         This candidate’s reference stated “She always handles every situation with outstanding communication skills and tact.”
·         She is looking for more of a challenge and room for growth in a team lead role. 

00006021201
Customer Service Representative
Availability: Temp-to-Hire, Direct Hire
Salary Requirement: $27,000
·         Experience as a server and a retail manager, great customer service skills as well as experience handling customer complaints
·         Proficient Microsoft Suite, Word, Powerpoint, and Excel
·         Maintains payroll through a VMS system
·         Enters and follows up on merchandise POs
·         This candidate is professional and well spoken.  They are looking to have a set schedule and the opportunity to get their foot in the door of a company they can grow and gain experience with
·         A professional reference stated, "They are able to resolve customer issues effectively, always polite and reliable. "




00005890078
Call Center Team Lead
Availability: Temp-to-Hire, Direct Hire
Salary Requirement: $30,000
·         Accomplished call center team lead with 7+ years of call center experience
·         Conducted formal training for new operators on various scripts and accounts
·         Served as general, traffic and floor supervisor for over 40 operators, both in house and remote providing inbound support
·         This candidate’s reference said, “I was astonished at how quickly this candidate was able to catch on to the workload and our internal system.”
·         This candidate is looking for an opportunity within a call center where the skills at this candidate’s last employer will be utilized to its fullest


00006033449
Customer Service Representative
Availability: Temp, Temp-to-Hire, Direct Hire
Salary requirement: $30,000
·         Customer service professional with over 7 years of experience working directly with patients and physicians office
·         Experience working with data entry, faxing, filing and scanning
·         Has handled high volume phone calls – 60+ daily
·         Maintained multiple phone lines – customer complaints and inquires
·         Professional reference said, “I highly recommend this candidate for employment, she is extremely organized with excellent communications skills.”
Regards,

Diana Berlingieri
Staffing Consultant 
Randstad US
300 Broadhollow Road
Suite 102W
Melville, NY  11747
T   631.427.1096
F   678.589.8043

E: Diana.Berlingieri@Randstadusa.com 

 www.randstadstaffing.com 

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Why buying locally on Long Island Benefits you!!

Buy Local: Quick Facts on the Benefits of Buying Local

Why Buy Local?
With current market conditions, it has become increasingly cheaper to buy distantly produced goods, despite the increased costs of packaging, transport, inspection, and associated expenses. However, along with lower prices comes the added cost of repercussions on the environment and impacts on the economic well being of your community. Here are some shocking stats & quick facts about buying local goods.

Import & Shipping Statistics

– The U.S. imports $2.2 trillion worth of products yearly from over 150 countries.
– Aircraft transport has greater fuel consumption and greenhouse-gas emissions per mile than any other mode of transport.
– Transportation by shipping produces emissions of 1 billion metric tons of CO2 and uses 11 billion gallons of fuel per year internationally.
– The amount of sulfur oxide pollution that comes from the 15 largest ships equals the combined amount coming from all the cars in the world. (2007)

Waste & Packaging Statistics

– Food processing uses a lot of packaging, which is necessary for large farms to keep food from spoiling as it is transported and stored. But this packaging is often difficult or impossible to reuse or recycle.
– The EPA has estimated that the U.S. produced 11.9 million tons of plastic packaging, and over 90% of this went to a landfill after being used just once. (2003)
– Most food in the U.S. is picked a week in advance of reaching a store. Typically, a carrot will travel 1,838 miles to become part of a meal.
– A 10% shift of the produce to local use from one state’s farms would save 310,000 gallons of fuel on an annual basis, and would also reduce CO2 by 7.3 million lbs. (Iowa 2010)

Transportation Statistics

– Trucks and locomotives are responsible for 25% of smog-causing pollution and the majority of the cancer threat posed by air pollution in some urban areas.
– The EPA reports that trucks spend 3,221 of their 6,816 hours on the road each year at an idle. 1.2 billion gallons of fuel and about 200,000 tons of nitrous oxides are expended each year by transport trucks idling at rest stops.

Big Box Chains vs. Local Businesses Statistics

– Throughout the United States, only about 33.6% of the revenue from national chains is reinvested into the community, which is very low compared to the 64.8% return from local businesses. (2009)
– A study in Austin, Texas found that $100 spent at a local bookstore produced $45 worth of local economic activity, and $100 at the chain store Borders brought back only $13.
– National chains often bring loss of employment. The opening of a Wal-Mart reduces retail employment by an average of 150 jobs in the county of its location.
– Local businesses are usually established in city centers, instead of on the margins of communities like large chains, so they contribute less to pollution, congestion, habitat loss and urban sprawl.
If the people of an average American city were to shift 10% of their spending from chains to local businesses, it would bring an additional $235 million per year to the community’s economy.
This information is the text version of eLocal’s Why Buy Local Infographic. For a full list of sources, visit the infographic directly.

and

Top Reasons to Buy Local, Eat Local, Go Local

Nueva! Leer en Español
By choosing local and independent businesses for your services, shopping, dining and other needs, you not only get real value and personal service, you're helping:

Check out our new social media banners featuring the Top Reasons to Buy Local!

BUILD COMMUNITY!The casual encounters you enjoy at neighborhood--scale businesses and the public spaces around them build relationships and community cohesiveness. ^{(source 1, source 5)} They're the ultimate social networking sites! 
STRENGTHEN YOUR LOCAL ECONOMY!Each dollar you spend at independent businesses returns 3 times more money ^{(source 2)} to your local economy than one spent at a chain (hundreds of times more than buying from an online mega-retailer) -- a benefit we all can bank on.
SHAPE OUR CHARACTER!Independent businesses help give your community its distinct personality. 

CREATE A HEALTHIER ENVIRONMENT!Independent, community-serving businesses are people-sized. They typically consume less land, carry more locally-made products, locate closer to residents and create less traffic and air pollution. ^{(source 3)}  More on this topic: Buying Green Means Buying Local.
LOWER TAXES!More efficient land use and more central locations mean local businesses put less demand on our roads, sewers, and safety services. They also generate more tax revenue per sales dollar. The bottom line: a greater percentage of local independent businesses keeps your taxes lower. ^{(source 4)}  
CHOICES!
A wide variety of independent businesses, each serving their customers' tastes, creates greater overall choice for all of us. 
CREATE JOBS AND OPPORTUNITIES!Not only do independent businesses employ more people directly per dollar of revenue, they also are the customers of local printers, accountants, wholesalers, farms, attorneys, etc., expanding opportunities for local entrepreneurs. 

Know others who'd value this information? Tweet this page!

GIVE BACK TO YOUR COMMUNITY!
Small businesses donate more than twice as much per sales dollar to local non-profits, events, and teams compared to big businesses. ^{(source 5)} 

	Click image to see these decals and other outreach materials.

INCREASE WEALTH OF RESIDENTS!The multiplier effect created by spending locally generates lasting impact on the prosperity of local organizations and residents. ^{(source 6)} 
ENHANCE LOCAL DEMOCRACY!Local ownership of business means residents with roots in the community are involved in key development decisions that shape our lives and local environment.
ENHANCE HEALTH OF RESIDENTS!Research shows a strong correlation between the percentage of small locally-owned firms and various indicators of personal and community health and vitality. ^{(source 7)} 

Please note: while we provide these bullets in list form for your convenience and easy reference, they are most effective when scattered through your materials or website, either individually or in small groups. We provide several free graphics to make it easy for you to share the messages online. Please link, rather than copy this content on your website.

Read more: http://www.amiba.net/resources/localhero#ixzz3elWjc578

Now we offer PM contracts on your Case Erectors!!

Your Job Openings in case you know someone?

Manufacturers and Distributors! Have a specific position open? We have the talent!

We also have several industry-related positions available. Give us a call today if you have any friends or family that would be great for the job!

Position                                           Location                                          Salary
Customer Service Rep                               Central Islip                                                 $35-40K
Controller                                                     Central Islip                                                  $90-120K
Customer Service Rep                               Westbury                                                      $35-45K

See Below for Manufacturing Professionals ready to make a positive impact on your business today!

00005982996
Availability: Temp-To-Hire, Direct Hire
Salary: $40,000
Position: Customer Service Supervisor
·         20 years’ experience in a Manufacturing Call Center with many of those years serving as a Supervisor
·         Received sales orders via ACD as well as maintained and updated SAP/SHORTEL database records.
·         Resolved customer problems, complaints and concerns regarding service and billing.
·         Performed all aspects of sales and account servicing for up to 5000+ accounts daily.
·         Looking for an opportunity where this candidate can use the skills learned to grow with a manufacturing company.


00005896001
Availability – Direct Hire
Salary: $40,000
Position: Customer Service Representative
·         3+ years’ experience in a Manufacturing Call Center
·         Complete service tickets detailing issues customers are experiencing to aid technicians in completion of task.
·         Generate daily task list each day for service and installation teams
·         Reduced the volume of repeat service calls tremendously within the first three weeks of work
·         Looking for an opportunity where this candidate can learn more within the Manufacturing industry to eventually grow into a higher role within the company



00005990698
Office Assistant
Availability: Temp-to-Hire, Direct Hire
Salary Requirement: $40,000

·         This candidate is currently working towards a Bachelor’s Degree in Business at Adelphi University and is expected to graduate in December 2016.
·         With over 5 years of experience in the manufacturing industry, this candidate has worked with all aspects in military, aerospace, electronic equipment, medical equipment and sheet metal fabrication.
·         Has experience working within different departments such as Customer Service and Human Resources.
·         Candidate has knowledge creating spreadsheets and reports using Microsoft PowerPoint and Excel.
·         This candidate’s reference stated, “He is a very reliable and responsible individual. Meets all deadlines on time.”
·         Looking for a role within a company allowing longevity, and growth. Candidate is not looking for a specific industry, but would like to be challenged.



00005973079
Director of Operations
Availability: Direct Hire
Salary Requirements:  $80,000
·         Accomplished, motivated Operations Leader with extensive experience in the medical device industry
·         ISO Implementation and Quality System Auditing Certificate; Global Leadership and Development Certificate from UNC Chapel Hill
·         Experienced in all operations including Quality, Regulations, Distribution, IT & Purchasing
·         Managed five operations in four states and two countries; Managed call center and two distribution facilities
·         Implemented production line upgrades and automated packaging  machinery resulting in a 300% capacity increase reducing distribution headcount by more than 20%
·          “He was instrumental in many implementation projects that were successfully executed in an organized manner. He is all about improving processes, employee efficiency and morale.” – Previous co-worker
·         This candidate is looking for a Director of Operations and is open to company size & industry due to extensive experience in varying industries



00005912679
Project Coordinator
Availability: Temp-to-Hire, Direct Hire
Salary Requirements:  $40,000

·         Understanding of manufacturing process, inventory control, implementation and enforcement of ISO 9001 engineering procedures

·         Developed and administered engineering concepts, preliminary and final design review processes

·         Implemented Customer Relationships Management strategies and the Customer Service Policies
·         Administrative and secretarial duties, billing analysis and evaluation

·         Scored 97% on MS Excel, 87% on MS Word, and 99% data entry tests

·         Generate reports, creates spreadsheets, and develop databases and enter new data information
·          A professional reference quote said “He’s an extremely detail oriented professional who effectively managed the flow of work and uses his knowledge of engineering to implement new strategies that got the job done faster.”
·         This candidate is looking for a role as a project manager where he can use his knowledge to grow and advance in a stable company



00005989638
Entry-Level Accounting
Availability: Temp-to-Hire, Direct Hire
Salary requirement: $35,000

·         Internship experience with several different industries including with Long Island’s largest manufacturing companies
·         Has experience in supply chain budget, fiscal year planning and analyzing business trends and expenses
·         Maintained a general ledger, inventory, monthly financials reports, and analyzed over-the-road truck lease vs. buy cost comparison
·         Proficient with Microsoft office suite, Great Plains, QuickBooks, SAP, and Oracle EBS
·         Proficient with This candidate’s reference said, “they pay great attention to detail and are able to pick things up quickly, very dependable”
·         This candidate is looking for an opportunity with a company where he can grow and start a career!Regards,


Diana Berlingieri
Staffing Consultant 
Randstad US
300 Broadhollow Road
Suite 102W
Melville, NY  11747
T   631.427.1096
F   678.589.8043

E: Diana.Berlingieri@Randstadusa.com 

 www.randstadstaffing.com 

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